Soma Solis Pilates Studio maintains this website and/or online booking platform (“Site”). The following Terms & Conditions govern the use of this Site.
By accessing or using this Site, creating an account, making a booking, purchasing a package, or using any online service provided by Soma Solis, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any applicable studio policies displayed on the Site or official booking platform.
Soma Solis reserves the right to change, update, suspend, or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the Site. Please check this page periodically for updates. If you violate these Terms & Conditions, Soma Solis may restrict or terminate your access to the Site, refuse future use of the Site, and/or take appropriate legal action.
You are granted a limited, non-exclusive, revocable, and non-transferable licence to access and use this Site for your own personal, non-commercial use, subject to these Terms & Conditions.
Soma Solis may change, suspend, or discontinue any part of the Site at any time without notice or liability. Soma Solis may also impose limits on certain features or restrict access to all or part of the Site.
You shall have no right to directly or indirectly copy, reproduce, sell, rent, lease, license, sublicense, assign, translate, modify, adapt, improve, create derivative works from, display, distribute, perform, publish, or exploit the Site or any of its content, software, images, text, branding, design, or materials, in whole or in part, except as expressly permitted by these Terms & Conditions.
The United Arab Emirates is our country of domicile. Soma Solis controls and operates this Site from the UAE.
Soma Solis makes no representation that this Site or its content is appropriate or available for use in other locations. If you access this Site from outside the UAE, you are responsible for compliance with applicable local laws.
You may not use, export, or re-export any materials from this Site in violation of applicable laws or regulations, including but not limited to applicable UAE laws and regulations.
These Terms & Conditions and the use of this Site shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any dispute arising out of or in connection with these Terms & Conditions, the Site, online purchases, bookings, or services shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
Soma Solis accepts payment by Visa and Mastercard debit and credit cards in AED for its products and services.
All online purchases are also governed by the terms and conditions of the relevant payment gateway, merchant service provider, banking provider, and/or booking platform. Please review the relevant provider’s user agreement and privacy policy before completing any transaction.
The price and currency displayed at checkout will be the same price and currency charged to the card and printed on the transaction receipt.
The cardholder is responsible for retaining a copy of transaction records, payment confirmations, and Soma Solis’ policies and rules.
Approved refunds will be processed through the original mode of payment where possible.
Refund processing times may vary depending on the payment provider, bank, or card issuer, and may take between 10 to 45 days depending on the issuing bank of the credit card.
Soma Solis’ refund, cancellation, package validity, and purchase policies apply to all purchases and may be displayed separately on the Site, booking platform, or at checkout.
Soma Solis will not knowingly trade with, provide services to, or process transactions for individuals, companies, entities, or countries subject to applicable sanctions, restrictions, or legal prohibitions under UAE law or applicable international compliance requirements.
Soma Solis reserves the right to refuse, cancel, or reverse any transaction where required for legal, regulatory, compliance, banking, or payment processing reasons.
By using this Site, you represent, warrant, and agree that:
Customers who are minors or under the age of 18 shall not register as users of the Site, transact on the Site, or use the Site without the consent and supervision of a parent or legal guardian.
You are authorised to visit, view, and retain a copy of pages from this Site for your own personal use only.
You shall not duplicate, download, publish, modify, distribute, reproduce, display, sell, commercially exploit, or otherwise use any material from this Site for any purpose other than personal use, unless specifically authorised in writing by Soma Solis.
You also agree not to deep-link, scrape, crawl, copy, or extract data or content from the Site without prior written permission from Soma Solis.
All content, branding, logos, text, images, videos, designs, graphics, software, and other materials on this Site are the property of Soma Solis or used under licence.
If you create or use an account through the Soma Solis Site, app, or booking platform, you are responsible for maintaining the confidentiality of your account details, password, payment information, and device access.
You agree to accept responsibility for all activities that occur under your account or password.
Soma Solis shall not be responsible or liable, directly or indirectly, for any loss or damage arising from your failure to protect your account information or restrict access to your device or account.
This Site may contain links to third-party websites, booking platforms, payment processors, social media platforms, or other external services.
Soma Solis has no control over third-party websites or platforms and does not guarantee, represent, or warrant that their content is accurate, legal, secure, virus-free, or appropriate.
Soma Solis does not endorse and is not responsible for the content, policies, security, availability, actions, or omissions of any third-party website, platform, advertiser, sponsor, or service provider.
By using links from this Site, you agree that you do so at your own risk.
Soma Solis may terminate or restrict access to any user who uses the Site to unlawfully transmit, upload, copy, or share copyrighted material without a licence, consent, valid defence, or legal right to do so.
If you submit information, content, photographs, videos, reviews, comments, or other materials to Soma Solis, you warrant that such materials do not infringe the copyrights, trademarks, privacy rights, or other rights of any third party.
Soma Solis may, at its sole discretion and without prior notice, terminate or restrict your access to the Site, remove unauthorised user content, refuse services, cancel bookings, or take any other appropriate action if Soma Solis believes that:
You agree that monetary damages may not be a sufficient remedy for certain violations of these Terms & Conditions and that Soma Solis may seek injunctive or other equitable relief where appropriate.
Soma Solis may disclose user information where required by law, court order, subpoena, regulatory request, or legal process.
You agree to indemnify and hold harmless Soma Solis, its owners, directors, employees, instructors, contractors, affiliates, agents, representatives, partners, and service providers from any loss, liability, claim, demand, damage, cost, or expense, including reasonable legal fees, made by any third party due to, arising out of, or relating to:
By providing, submitting, uploading, tagging, or sending content or materials to Soma Solis, including but not limited to photographs, videos, reviews, testimonials, comments, feedback, suggestions, or social media content, you represent and warrant that you own or have the necessary rights and permissions to provide such content.
Unless otherwise agreed in writing, you grant Soma Solis a worldwide, royalty-free, non-exclusive right to use, reproduce, publish, distribute, display, and adapt such content for business, promotional, marketing, service improvement, or communication purposes, subject to applicable privacy laws and any written preferences communicated by you.
Any communication, feedback, or material sent to Soma Solis may be treated as non-confidential and non-proprietary, unless otherwise required by applicable law.
The Site may contain advertisements, promotions, collaborations, sponsorships, offers, or references to third-party brands or services.
Advertisers, sponsors, collaborators, and third-party providers are responsible for ensuring that any materials submitted for inclusion on the Site are accurate and comply with applicable laws.
Soma Solis is not responsible for the acts, omissions, representations, products, services, or content of any advertiser, sponsor, collaborator, or third party unless expressly stated otherwise.
Promotional offers are subject to their own terms, validity periods, restrictions, and availability.
Information provided on this Site, social media, app, emails, newsletters, or other communications is for general information only and does not constitute medical advice, diagnosis, treatment, or a substitute for professional medical guidance.
Clients are responsible for consulting a qualified medical professional before participating in physical activity if they have any medical concerns, injuries, pregnancy, post-partum status, chronic illness, or health condition.
To the fullest extent permitted by applicable law, Soma Solis shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from or related to:
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
Use of this Site is also governed by the Soma Solis Privacy Policy.
Soma Solis may collect and process personal information provided by users, including name, contact details, booking history, purchase history, waiver records, health disclosures where applicable, and other information necessary to provide services, process payments, manage bookings, communicate with clients, and operate the business.
Soma Solis may use third-party booking, payment, email, studio management, marketing, or communication platforms to process bookings, payments, communications, and client records.
If any provision of these Terms & Conditions is held to be invalid, void, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the fullest extent permitted by law.
Headings and section titles in these Terms & Conditions are for convenience only and do not define, limit, or extend any provision of these Terms & Conditions.
